REFUND POLICY

We do not provide refund for mistaken purchases, wrong address, or change of mind. Sale items can not be returned. 

We do not hold or accept responsibility for packages that have been reported as delivered in the case of Malaysia domestic shipment.

We do not hold or accept responsibility for packages that have been arrived in the destination country/custom by the carrier in the case of international shipment.
RETURNED & DAMAGED
Shipping fees are non-refundable. All customers are responsible for shipping costs as well as duties on all returned items.

If the package of our order gets returned to us after a no re-delivery, at your request we would be able to refund the cost of products OR re-send your package, shipping will be charged again.

If the package is missing or disposed after delivery attempts by your local post office or courier company, we do not held any responsibility for any unclaimed package.  

We will only provide a refund in the event of missing, damaged or defective items that we could not replace. We would not be able to accept return or exchange of items if contacted after 7 days of arrival.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and proof of purchase.

We take special care to check your purchase thoroughly for any faults before delivering to you. In the unlikely event of a faulty item being received in unacceptable condition, we will replace the item or arranged a credit to the value of the purchase at our cost, doing our best to keep you happy.

Returns of faulty items will only be accepted if the goods were faulty when delivered to you. 

No refund will be more for custom made products. Sales are final.